Atlas Energy Storage Systems Delivery Policy
1. General Information
All orders are subject to product availability. Some items are built to order. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Location
We also accept orders from international customers. We do not ship to some locations.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to full fill your order within [15] business days of the date of your order. Business day mean Monday to Friday, except holidays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
4. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. Please contact us at info@atlas-ess.com.
Sales tax is charged according to the location where the item is shipped.
5. Damaged Items in Transport
If there is any damage to the packaging on batteries on delivery, you should refuse delivery and contact us.
6. Questions
If you have any questions about the delivery and shipment or your order, please contact us at info@atlas-ess.com.